| Lecture # |
Subject Title |
| Week 1: |
Introduction to Intercultural Communication/Key Concepts |
| Presenters: |
Elizabeth A. Tuleja, Ph.D |
| 1 |
Introduction to Advanced Intercultural Management |
| 2 |
What is Culture? |
| 3 |
Why is Culture Important in Business? |
| 4 |
Ethnocentrism, Enculturation and Miscommunication |
| 5 |
Awareness and Cultural Intelligence (CQ) |
| 6 |
Introduction to a Case Study of Big Dog Software |
| 7 |
Debrief of Big Dog Software, Inc |
Week 2: |
Cross-Cultural Assessment Instrument/Your Cultural Identity |
| Presenters: |
Elizabeth A. Tuleja, Ph.D
Sondra J. Byrnes, J.D. |
| 8 |
COI Assessment |
| 9 |
Scenario and Individual Application |
| 10 |
Debrief of Scenario and Individual Application |
| 11 |
Starting With Your Own Cultural Identity |
| 12 |
Anxiety and Uncertainty Management |
| 13 |
Mindfulness |
| Week 3: |
Cultural Dimensions Part I |
| Presenters: |
Elizabeth A. Tuleja, Ph.D |
| 14 |
Five Dimensions of Culture |
| 15 |
Individualism and Collectivism |
| 16 |
Authority and Power |
| 17 |
Masculinity and Femininity |
| 18 |
Uncertainty Avoidance |
| 19 |
Long-Term and Short-Term Orientation |
| Week 4: |
Cultural Dimensions Part II |
| Presenters: |
Elizabeth A. Tuleja, Ph.D |
| 20 |
Dimension of Universalism and Particularism |
| 21 |
Values and World View |
| 22 |
Introduction to a Case Study of Canwall Paper, Ltd. |
| 23 |
Debrief of Canwall Paper, Ltd. |
| Week 5: |
Stereotypes, Perceptions, Cognition, Thought, Language and Persuasion |
| Presenters: |
Elizabeth A. Tuleja, Ph.D |
| 24 |
Stereotypes and Prototypes |
| 25 |
Perception |
| 26 |
Introduction to a Case Study of Dewey Ballentine, LLP |
| 27 |
Debrief of Dewey Ballentine, LLP |
| 28 |
Symbols |
| 29 |
Differences between East and West |
| 30 |
Chinese Language |
| Week 6: |
Intergenerational Culture |
| Presenters: |
Ginny B. Baxter, IIDA, MBA |
| 31 |
Contextual Influences – Social |
| 32 |
Contextual Influences – Technological and Political |
| 33 |
Dimensions of Intergenerational Culture |
| 34 |
Generational Cultures |
| 35 |
Intergenerational Guidelines |
| Week 7: |
Negotiating Across Cultures and Managing Intercultural Teams/ Conflict Resolution in a Global Community |
| Presenters: |
Sondra J. Byrnes, J.D.
Elizabeth A. Tuleja, Ph.D |
| 36 |
Negotiating Across Cultures |
| 37 |
Managing Intercultural Teams |
| 38 |
Cultural Impact on Other Management Practices |
| 39 |
Thomas Kilmann Conflict Model |
| 40 |
Cultural Synergy Model of Conflict |
| 41 |
Introduction to a Case Study of Hong Kong Disney |
| 42 |
Debrief of Hong Kong Disney |
| Week 8: |
Law as Codification Culture |
| Presenters: |
Sondra J. Byrnes, J.D.
Elizabeth A. Tuleja, Ph.D |
| 43 |
Law and Culture |
| 44 |
Ethical Issues |
| 45 |
Devloping Intercultural Competence: Course Review |
| 46 |
Action Plan |
| 47 |
Course Conclusion |