Register Now
Classroom Login
Call Now
Call Now 855-300-1475

Syllabus


Lecture # Subject Title
Week 1: Introduction to Intercultural Communication/Key Concepts
Presenters: Elizabeth A. Tuleja, Ph.D
1 Introduction to Advanced Intercultural Management
2 What is Culture?
3 Why is Culture Important in Business?
4 Ethnocentrism, Enculturation and Miscommunication
5 Awareness and Cultural Intelligence (CQ)
6 Introduction to a Case Study of Big Dog Software
7 Debrief of Big Dog Software, Inc
Week 2: Cross-Cultural Assessment Instrument/Your Cultural Identity
Presenters: Elizabeth A. Tuleja, Ph.D
Sondra J. Byrnes, J.D.
8 COI Assessment
9 Scenario and Individual Application
10 Debrief of Scenario and Individual Application
11 Starting With Your Own Cultural Identity
12 Anxiety and Uncertainty Management
13 Mindfulness
Week 3: Cultural Dimensions Part I
Presenters: Elizabeth A. Tuleja, Ph.D
14 Five Dimensions of Culture
15 Individualism and Collectivism
16 Authority and Power
17 Masculinity and Femininity
18 Uncertainty Avoidance
19 Long-Term and Short-Term Orientation
Week 4: Cultural Dimensions Part II
Presenters: Elizabeth A. Tuleja, Ph.D
20 Dimension of Universalism and Particularism
21 Values and World View
22 Introduction to a Case Study of Canwall Paper, Ltd.
23 Debrief of Canwall Paper, Ltd.
Week 5: Stereotypes, Perceptions, Cognition, Thought, Language and Persuasion
Presenters: Elizabeth A. Tuleja, Ph.D
24 Stereotypes and Prototypes
25 Perception
26 Introduction to a Case Study of Dewey Ballentine, LLP
27 Debrief of Dewey Ballentine, LLP
28 Symbols
29 Differences between East and West
30 Chinese Language
Week 6: Intergenerational Culture
Presenters: Ginny B. Baxter, IIDA, MBA
31 Contextual Influences – Social
32 Contextual Influences – Technological and Political
33 Dimensions of Intergenerational Culture
34 Generational Cultures
35 Intergenerational Guidelines
Week 7: Negotiating Across Cultures and Managing Intercultural Teams/ Conflict Resolution in a Global Community
Presenters: Sondra J. Byrnes, J.D.
Elizabeth A. Tuleja, Ph.D
36 Negotiating Across Cultures
37 Managing Intercultural Teams
38 Cultural Impact on Other Management Practices
39 Thomas Kilmann Conflict Model
40 Cultural Synergy Model of Conflict
41 Introduction to a Case Study of Hong Kong Disney
42 Debrief of Hong Kong Disney
Week 8: Law as Codification Culture
Presenters: Sondra J. Byrnes, J.D.
Elizabeth A. Tuleja, Ph.D
43 Law and Culture
44 Ethical Issues
45 Developing Intercultural Competence: Course Review
46 Action Plan
47 Course Conclusion